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5 Million Shoppers Potentially Hit by Another Retailer Data Breach: Who’s Affected This Time & What To Do Next

Close-up of female hand doing purchase through payment machine

If you recently shopped at Saks Fifth Avenue and Lord & Taylor you may be affected by one of the “most significant and damaging credit card heists in history”, according to Security experts.

Hudson’s Bay Co., the parent company of Saks Fifth Avenue and Lord & Taylor, has reported a major payment card data breach by which hackers have stolen the personal information of more than 5 million customers of its North American stores. This data breach could have started as far back as May 2017, but was just recently discovered. The hacker group, known as JokerStash or Fin7, is selling the information on the dark web, a network of websites used by hackers to anonymously sell and share stolen data.

This comes at a time when data breaches seem to be happening more frequently. In September 2017, approximately 143 million people were affected by the massive Equifax data breach. Other stores and chains, such as Under Armour, Whole Foods, Chipotle and Target, were also hit by data breaches affecting millions of their customers.

How to know if you’re a victim? What should you do next?

If you’re a Saks or Lord & Taylor shopper, you can call 1-855-270-9187 to see if you’ve been affected by the breach.

For everyone else, regarding past data breaches and potential future ones, you need to be vigilant and proactive about protecting you and your loved ones from identity theft. Follow these important tips:

  • Frequently review your credit card and debit card statements for suspicious charges on your accounts and report any possible fraudulent activity to your credit card issuer or bank. If you have a credit card through a retailer such as Saks and Lord & Taylor, your card issuer or bank will resolve the matter with the store chain and you most likely will not be held liable for the charges resulting from theft.
  • If it’s a matter of a wide-spread data breach, the affected companies and retailers will most likely offer free identity-protection services, including credit monitoring. Take advantage of these.
  • Be proactive and periodically request copies of your credit reports online at to make sure no suspicious activity has affected your credit.
  • If you think you’ve become a victim of a data breach or ID theft, report the crime to your local law enforcement and federal agencies as soon as you can. They will help you with next steps.

If you lead a busy life and find it difficult to always be on the lookout for ID theft, there are services like Identity Guard that offer protection plans that include credit and account monitoring. These services can also help with the overwhelming tasks related to recovering from ID theft and getting your accounts back on track.

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